Call Denver location: 704-483-2200

Call Lincolnton location: 704-735-3116

Appointments and Office Policies

In keeping with our tradition of accessible medical care, we will continue to see “walk-in” and “work-in” patients. However, if you call in advance for an appointment, we can minimize your waiting time.

Each patient will have his or her own personal physician but under certain circumstances you may not be seen by your personal physician. A physician is always available for your immediate needs. Due to hospital emergencies, holidays, meetings, and vacations, you may not be seen by your immediate doctor; the covering physician will have access to your records and can see to your needs.

Our Denver location is open 5 days per week, offering extended evening hours.

One of our doctors is always on call for emergencies. If you have a life-threatening emergency, please dial 911 or go to your nearest emergency room. The hospital will notify us of your presence there.

Appointments for specific problems are recommended, but we will continue to see urgent and minor emergencies and this may cause an increase in wait time. Our patients are not just a number to us; therefore, we take the time that is needed to treat our patients as individuals.


Patients that are treated for chronic conditions such as diabetes, hypertension, high cholesterol, asthma, or emphysema are required to have labs every 3 months and a visit with one of our physicians. It is always best to have your labs done then I week later schedule your visit with your physician. We do not refill chronic medications without regulars visits.

If you required a new prescription for a new medication or an antibiotic you will be required to have an office visit as we do not treat without examining our patients.

Our physicians do not prescribe addicting or DEA controlled medications on a frequent or regular basis. Some of the medications include but are not limited to the following:
Valium, Xanax, Klonopin, Adderall, Concerta, Any forms of Hydrocodone, Percocet, Oxycodone, or Oxycontin.
We will be happy to assist our patients with a referral to the appropriate specialist.

Please bring a copy of your insurance formulary when you come to the office so our physicians can prescribe a medication that will be covered by your insurance.

We do not have the staffing to do prior authorizations for medications. Please bring a current medications list of preferred drugs for your physician to choose from at the time of your visit along with a list of your current medications.

How to Schedule Appts Appropriately:

If you wish to be seen for a chronic medical condition that requires medication refills such as diabetes, hypertension, asthma, seizures, thyroid, depression etc.  please make an appointment 2-3 weeks before you run out of your medication.  An initial appts for  fasting labs (nothing to eat, only water  for 6-8 hours before blood draw) then in the following 4-6 days, make another appt to see the doctor.  At that visit, your physician will review your  results and refill your medications.  If you need to have a physical or physical with pap smear that is covered by your insurance as a well visit, then it is such.  Again please come in fasting for labs 4-6 days before, then your Doctor will review your labs at the time of your physical.   Health issues/ problems will need to be addressed at a separate visit.

If you have just recently turned 65 within the last 6 mos-year, you are entitled to get a “new to Medicare Physical”

If you wish to be seen for hormonal  imbalance issues that is considered a separate “wellness ” visit at Andelanda…. and is not a visit to deal with other traditional medicine issues only hormonal balance and wellness.

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